Submitting work to us is easy — just follow these simple steps:

  1. Contact us for a quote and fill in the form for your required job. If requested (as stated in the form), send a sample of the document, which is especially needed for editing services. (We will provide the quote within 48 hours of receiving the form and, if applicable, the sample.)
  2. Once you have accepted the quote, book your job in and obtain an estimated completion date.
  3. Send us the required material (such as notes, images, etc.,) to perform the job (see below for options on how to send material to us).

Options for sending material to Broad Editing and Services

Email:
After completing the online quote request, if a sample of the work is required, contact us via email with the material so we can provide the quote. Once a quote has been accepted, please email us all the required material that we will need to provide the requested services. PDF and Word are acceptable. Please contact us for any other file formats.

For large files that cannot be sent via email, send it via SendThisFile, which is free, fast and secure.

Standard Mail:
Alternatively, you can send your material to Broad Editing and Services, PO Box 4394, Langwarrin VIC 3910, Australia.

Your original material sent to our address will be returned to you when the project has been completed. Please advise if material is not to be returned.

Delivery Guidelines:

The completed project will be delivered according to your preferred option:

  • Electronic files via email (or SendThisFile for large files)
  • Electronic files saved on USB flash drive and sent via standard post
  • Hard copy (printed material, and any original material provided to us during the process) sent via standard post.

The following information is needed to accurately book jobs in:

  • customer’s name, address, and contact details (including telephone numbers and email address)
  • quote number (if a quote has been provided and accepted; otherwise, please state that a quote is not required)
  • total word count (for editing jobs, or written material with a word restriction, such as copywriting)
  • the type of service required
  • description of submitted work
  • how work is to be returned (such as stored on USB flash drive and delivered via standard mail)
  • payment method (such as PayPal)
  • any additional information that you think will be beneficial.

This information will help us to identify your quote in our system and fulfil your requirements.

Payments

We accept payments via PayPal, money orders, and (until they are phased out) cheques made out to Broad Editing and Services, or direct deposits (contact us for details).

Please allow one week for cheques to clear. Please be advised that the Australian Government has announced that cheques are being phased out. The 30 June 2028 is the deadline to stop cheque issuance, and the 30 September 2029 is the deadline to stop cheque acceptance.

We require full payment before the project can be released. For large projects, part payment is required prior to starting the project. To provide our customers with online security, our first choice of payment method is through PayPal.