Policies state how a business, actions or services are to be conducted. Policies are usually delivered in simple and clear language, and are usually one or a few sentences.


Procedures need to be in place to successfully achieve the policy. Procedures detail the correct way that a task or situation is to be carried out in accordance to the company’s policies. This might be to avoid errors and following the correct procedure will eliminate or reduce errors and ultimately costs.

WHS policies are established to protect employees, following the WHS procedures enables staff to conduct their work in a healthy and safe environment.

When a change occurs in a business or the environment, which might be because of current trends or future developments, the procedures need to be updated and reflect the new alterations. Procedures should be reviewed regularly to ensure they are kept current.

What can you expect?

Collected or provided information is used to produce a draft, which is discussed to make sure the procedures encompass all aspects and fit the necessary policy. The polished document is then presented.

Updating existing procedures requires reviewing the changes and analysing the best way to carry out the task, situation or event.